Patients from Heywood, Middleton and Rochdale will be invited to share their experiences of GP services in a national survey being sent out this month.
A random sample of patients from each GP Practice in England will have the opportunity to share their views and experiences in the national, confidential GP Patient Survey run by Ipsos MORI on behalf of NHS England.
The survey is carried out annually in order to track change over time and monitor the quality of NHS services, and it gives patients the opportunity to feed back about the care and services they receive from their GP practice. The survey asks questions about patients’ experiences of their local GP practice, other local NHS services and about general health. It also includes questions about a series of issues, such as how easy or difficult it is to make an appointment at their GP practice, satisfaction with opening hours, the quality of care received from GPs and practice nurses and out of hours NHS services.
The findings of the survey will help GP practices understand where they can improve and gain an insight into patients’ experiences. The information is also important to organisations that make decisions about local health services; and for patients, the findings can help them make choices about which services they use.
Karen Hurley, Deputy Chief Officer and Executive Nurse NHS Heywood, Middleton and Rochdale Clinical Commissioning Group said: “This survey is an essential piece of work giving local people the opportunity to feedback on their experiences. The findings are crucial to the NHS in order for services to be improved and developed. Please complete the survey if you receive a copy, it really is important for your feedback to be recorded and allows us to continually improve NHS services going forward.”