Patient Advice and Liaison Service (PALS)

NHS Heywood, Middleton and Rochdale CCG is committed to listening to your views about the services we commission and making improvements where necessary.

This includes monitoring complaints and comments so that they can be taken into account in planning for the future to improve services on behalf of the whole community.

For all patient enquiries, complaints and MP letters about CCG services contact:

Patient Services, NHS Greater Manchester Shared Services
Phone: 0161 212 6270
Email: patientservices.gmcsu@nhs.net
Post: Patient Services, NHS Greater Manchester Shared Services, Ellen House, Waddington Street, Oldham, OL9 6EE

For all enquiries and complaints about primary care services (GPs, dentists, opticians and pharmacies) contact:

NHS England
Phone: 0300 311 2233
Email: england.contactus@nhs.net
Post: NHS Commissioning Board, PO Box 16738, Redditch, B97 9PT

For independent complaints advocacy support contact:

Advocacy Together Hub Rochdale

Duty Phone: 01706 645830

Castlemere Community Centre

Tweedale Street

OL11 1HH