Freedom of Information
As an open and transparent organisation we are committed to routinely publishing as much information as possible.
If you would like information which is not currently on our website, you can ask us for it in accordance with further provisions of the Freedom of Information Act 2000 and of the Environmental Information Regulations 2005.
Your request for information should be sent to:
Post: Patient Services, NHS Greater Manchester Shared Services, Ellen House, Waddington Street, Oldham, OL9 6EE
By law, we have to deal with requests within 20 working days.
If you make a request and are not satisfied with the way we deal with it, you can ask us to review any decision we make. Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision to process. If you wish us to undertake such a review, in the first instance, you should write to Patient Services at the above address.
If you remain dissatisfied with the conclusion of any review, you can complain to the Information Commissioner:
Office of the Information Commissioner
Tel: 0303 123 1113 or 01625 545745
The Freedom of Information Act and the associated Fees Regulations stipulate that we cannot levy a fee for information, unless there is a statutory basis for doing so or the amount of time taken to locate the information exceeds 18 hours.
However, we are allowed to charge for disbursements related to the provision of information and any reformatting requested by the applicant, provided we make sure applicants are aware of any charges which may be made.
No charges will be made for any information accessed through our website. For any information provided in hard copy and where there is no statutory provision for charges, our rates for photocopying, reformatting and postage will be provided in advance on application.
For further details about the provision of information, or if you have any difficulty accessing information provided on our website, please contact the Patient Services team.