Five Star Staff Strike Gold
- Published on Thursday, 05 January 2012 17:23
Five members of NHS Heywood, Middleton and Rochdale’s (NHS HMR) staff were selected as winners of the Trust’s most recent Going for Gold Stars awards, following a record breaking 22 nominations.
Going for Gold Stars is a quarterly awards scheme that has been developed by NHS HMR to recognise staff who provide an outstanding service or go the extra mile. The awards are nominated and judged by staff working within the Trust.
In Joint 1st place were Charlotte Booth, Scheduled Care Commissioning Manager and Matthew Dearden, IT Service Delivery Manager.
Charlotte was nominated for the award by her colleague Jeanette Leach, Unscheduled Care Commissioning Manager for her exceptionally high standard of work. As well as leading on 32 scheduled work programmes for NHS HMR and the Specialist Commissioning Work Programme across Greater Manchester, Charlotte was nominated for the outstanding work that she has recently undertaken on the Any Qualified Provider (AQP) framework. Her work on this for NHS HMR has recently been commended by NHS Greater Manchester; Charlotte recently represented NHS Greater Manchester at a Department of Health event in London.
On winning the award Charlotte said "I was shocked when I found out I had been nominated for the award, and even more so when I was told that I had been selected as joint first. It is really nice to be and feel appreciated."
Matthew was nominated by his line manager Les Webb, Head of IT in recognition of his hard work, conduct, dedication and loyalty to the PCT and for going the extra mile to support services across the organisation and in our GP Practices. In particular the move of East Street Surgery to Croft Shifa Health Centre, which without his input would not have been open to patients as scheduled.
Matt said “I was delighted to be nominated for such a generous award and even more so to be a joint winner with Charlotte. I would like to say thank you to Les for my nomination, which was a real surprise, and also thank you to everybody else who worked hard in the preparation, planning and on site over the weekend to ensure that East Street's doors could open to patients on the Monday morning."
The Going for Gold Stars award usually recognises one individual or team as the winner. However, as we received such a high number of quality nominations for the December awards, the judging panel decided to recognise and reward the hard work and achievements of a further three members of staff as a special Christmas gift.
The successful winners were Amanda Clegg, Primary Care Manager, Lindsay Crabtree, Primary Care Contracts Manager and Ashley Hill, Project Support/Co-ordinator for the Primary Care Commissioning Team.
Ashley, Lindsay and Amanda are all key members of the Primary Care Team and were put forward for the awards by Karen Hurley, Associate Director – Commissioning with Amanda also receiving a second nomination from Tanveer Kausser, Primary Care Commissioning Manager.
Amanda has progressed work programmes with innovative ideas, a positive attitude and enthusiasm, which has encouraged others to become involved. Amanda won the award for her hard work and efforts, particularly in establishing a robust contract review process for general practice and the development of the Primary Care balance scorecard to provide a performance management tool for primary care.
Amanda said: “I would like to thank both Karen and Tanveer for the nomination, it really does mean a lot to me. I also want to say a massive thank you to the whole Primary Care Team as it has been a big team effort and everyone has contributed to help us deliver what we have done.”
Karen describes Ashley as the ‘king pin’ to all the communication, ensuring it runs efficiently and effectively. She always does this with a smile and nothing is too much trouble for her.
Ashley said: “It was really nice to be nominated and a lovely surprise to be one of the winners!! I would like to thank Karen for nominating me in recognition for the work I do.”
Lindsay has taken on a new key piece of work for the PCT, leading on ophthalmics. This includes initiating reporting and governance structures to progress this work programme, whilst reviewing ophthalmic contracts for the Rochdale borough, and has also taken a huge step forwards in playing a key role in this across Greater Manchester
Lindsay said: “The last few months have been quite challenging as my line manager retired and some significant changes to my role followed, so it’s really nice - if totally unexpected to be one of the Going for Gold stars winners. Also just to say a big "thank you" to Karen and everyone in the Primary Care Team for their support.”
Karen said: “I'm delighted that members of my team were successful, I did put several nominations forward, this was to show my appreciation to the teams for all their hard work and commitment, this can be a very difficult time of year for some people, and at the moment a lot of people are feeling insecure and vulnerable about the future, but continue regardless to come to work, be positive and give 110%. Well done and thanks to everyone!”
David Edwards, Acting Chair said: “It is important to recognise the hard work and positive attitude of our staff during this challenging time and I am delighted to see that we have had so many nominations, congratulations to all the winners and all those who were nominated.”
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